Shipping Policy

 

Shipping Rates € Greece Europe US & Canada Rest of World
Economy  7
Express 3 5* 10* 20*
 Free over 80 over 150 over 150 over 150

 

Delivery Method in Greece

Courier Speedex Door to Door delivered to your doorstep. 

Estimated delivery time: Athens area: 1 working day from the day of shipment.

Rest of Greece: 1 working day from the day of shipment.

Remote areas and islands: 2 working days from the day of shipment.

A tracking number will be sent to you by mail for the follow-up of your order through the courier's site.

Fees: For orders below 80€: 3€.  Free for orders over 80€.

Delivery Method in Europe

DHL Express: delivered to your doorstep. 

Estimated delivery time: 1-2 working days from the day of shipment.

A tracking number will be sent to you by mail for the follow-up of your order through the DHL site.

Fees: For orders below 150€: 5€*. Free for orders over 150€. 

Europe Countries are: Austria, Belgium, Bulgaria, France, Germany, Denmark, Estonia, United Kingdom, Ireland, Spain, Italy, Croatia, Lithuania, Latvia, Malta, Netherlands, Hungary, Poland, Potugal, Romania, Slovakia, Slovenia, Sweden, Czech Republic , Finland, Cyprus, Luxemburg, Iceland, Norway, Switzerland.

Delivery Method in US & Canada

DHL Express: delivered to your doorstep. 

Estimated delivery time: 2-3 working days from the day of shipment.

A tracking number will be sent to you by mail for the follow-up of your order through the DHL site.

Fees: For orders below 150€: 10€*. Free for orders over 150€. 

Delivery Method in Rest of the World

Economy: delivered to your doorstep. 

Estimated delivery time: 7-10 working days from the day of shipment.

A tracking number will be sent to you by mail for the follow-up of your order through the National Post site.

Fees: For orders below 150€: 7€. Free for orders over 150€. 

DHL Express: delivered to your doorstep. 

Estimated delivery time: 2-3 working days from the day of shipment.

A tracking number will be sent to you by mail for the follow-up of your order through the DHL site.

Fees: For orders below 150€: 20€*. Free for orders over 150€. 

* Extra charges may apply for remote locations. In such cases, an email will be sent for your approval prior to shipment of your order. Anthos Crafts does not deliver to P.O. Boxes.

Please note that we do not ship on Saturday or Sunday and therefore orders received after 2.00 PM  (Greek time) on Friday may take 1-2 days longer to arrive. Overnight orders placed by 2.00 PM on weekdays will arrive the next business day. 

Our company is not responsible for any delays after shipment.

Undeliverable Packages:When the carrier returns an undeliverable package to Anthos Crafts, a full refund is issued for the items less the shipping fee. We are unable to re-ship orders that are returned as undeliverable. If you would still like to purchase items that were undeliverable, you are welcome to place a new order if the product is still available for purchase.

Privacy:Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international customers to be aware that cross-border shipments are subject to opening and inspection by customs authorities. Also, we may provide certain order, shipment, and product information, such as titles, to our international carriers, and such information may be communicated by the carriers to customs authorities in order to facilitate customs clearance and comply with local laws.

International Returns:If you return a product to us, you will be the exporter from the destination country. Title and risk of loss transfer to us upon receipt at our fulfillment centers.

About Customs, Duties, and Taxes:The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of Europe may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

 

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